Canonical hiring for Software Support Engineer- Work From Home Jobs
Company: Canonical
Location: Pune, Remote
Exp: Freshers
About
Canonical, the driving force behind Ubuntu, is a global leader in open-source software and enterprise solutions. Our platform powers cutting-edge advancements in cloud computing, AI, IoT, and engineering innovation. With a fully distributed workforce of over 1,200 professionals across 75+ countries, we collaborate remotely and gather in person a few times a year to align on strategy and execution.
We are seeking a Software Support Engineer to tackle complex challenges across the entire Linux-based infrastructure and application stack. This role involves troubleshooting and resolving issues related to Ubuntu, virtualization (KVM), containerization (Docker/LXC/LXD), storage solutions (Ceph, Linux filesystems), networking (OVS, OVN, Core Networking), OpenStack, Kubernetes, and various open-source applications.
Your Role and Responsibilities
Diagnose and resolve intricate technical issues related to Ubuntu and other open-source software.
Work closely with Canonical’s support, field, and engineering teams.
Engage with upstream communities, contributing bug fixes and backporting patches.
Review and refine code produced by fellow engineers.
Develop deep expertise across multiple technologies and troubleshoot system-wide problems.
Maintain clear, technical documentation and effective communication.
Collaborate in team discussions to enhance processes, tools, and workflows.
Occasionally travel (up to 10%) for team meetups, events, and conferences.
What We’re Looking For
A strong academic background in Computer Science, STEM, or a related field.
Proficiency in Linux and open-source software.
Experience with at least one of the following: Python, Go, C, or C++ in a Linux environment.
A passion for solving complex technical problems and a drive to continuously learn.
Excellent communication skills and ability to work in a remote, globally distributed team.
Willingness to travel for company events.
Preferred Skills (Nice to Have)
Enthusiasm for open-source technologies and working with talented individuals.
Interest or experience in areas such as Ubuntu Linux (kernel/userspace), Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, MongoDB, Debian packaging, or distributed systems.
What We Offer
A remote-first work culture with opportunities for in-person team sprints.
A personal learning and development budget of $2,000 per year.
Competitive annual compensation with performance-driven bonuses.
Recognition rewards and annual leave benefits.
Maternity and paternity leave.
Employee Assistance Program & Wellness Platform.
Opportunities to travel globally and network with colleagues.
Travel perks, including Priority Pass and upgrades for long-haul events.
Why Join Canonical?
Canonical is a visionary tech company leading the global shift toward open-source solutions. As the publisher of Ubuntu, we play a critical role in AI, IoT, and cloud computing. Our team is composed of top-tier professionals from around the world, committed to innovation and excellence. If you thrive in a dynamic, high-impact environment, we invite you to be part of our journey.
Apply today and help shape the future of open-source technology!
Apply to Canonical hiring for Software Support Engineer
Location: Pune, Remote
Exp: Freshers
About
Canonical, the driving force behind Ubuntu, is a global leader in open-source software and enterprise solutions. Our platform powers cutting-edge advancements in cloud computing, AI, IoT, and engineering innovation. With a fully distributed workforce of over 1,200 professionals across 75+ countries, we collaborate remotely and gather in person a few times a year to align on strategy and execution.
We are seeking a Software Support Engineer to tackle complex challenges across the entire Linux-based infrastructure and application stack. This role involves troubleshooting and resolving issues related to Ubuntu, virtualization (KVM), containerization (Docker/LXC/LXD), storage solutions (Ceph, Linux filesystems), networking (OVS, OVN, Core Networking), OpenStack, Kubernetes, and various open-source applications.
Your Role and Responsibilities
Diagnose and resolve intricate technical issues related to Ubuntu and other open-source software.
Work closely with Canonical’s support, field, and engineering teams.
Engage with upstream communities, contributing bug fixes and backporting patches.
Review and refine code produced by fellow engineers.
Develop deep expertise across multiple technologies and troubleshoot system-wide problems.
Maintain clear, technical documentation and effective communication.
Collaborate in team discussions to enhance processes, tools, and workflows.
Occasionally travel (up to 10%) for team meetups, events, and conferences.
What We’re Looking For
A strong academic background in Computer Science, STEM, or a related field.
Proficiency in Linux and open-source software.
Experience with at least one of the following: Python, Go, C, or C++ in a Linux environment.
A passion for solving complex technical problems and a drive to continuously learn.
Excellent communication skills and ability to work in a remote, globally distributed team.
Willingness to travel for company events.
Preferred Skills (Nice to Have)
Enthusiasm for open-source technologies and working with talented individuals.
Interest or experience in areas such as Ubuntu Linux (kernel/userspace), Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, MongoDB, Debian packaging, or distributed systems.
What We Offer
A remote-first work culture with opportunities for in-person team sprints.
A personal learning and development budget of $2,000 per year.
Competitive annual compensation with performance-driven bonuses.
Recognition rewards and annual leave benefits.
Maternity and paternity leave.
Employee Assistance Program & Wellness Platform.
Opportunities to travel globally and network with colleagues.
Travel perks, including Priority Pass and upgrades for long-haul events.
Why Join Canonical?
Canonical is a visionary tech company leading the global shift toward open-source solutions. As the publisher of Ubuntu, we play a critical role in AI, IoT, and cloud computing. Our team is composed of top-tier professionals from around the world, committed to innovation and excellence. If you thrive in a dynamic, high-impact environment, we invite you to be part of our journey.
Apply today and help shape the future of open-source technology!
Apply to Canonical hiring for Software Support Engineer
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